I live in Hanoi, Vietnam. I teach at Hanoi Medical University. I’m a native Californian, having most recently lived in Washington State.
I had the surgery on September 2, 2016 at the University of Washington Men's Center - Dr. Thomas Walsh doing the procedure. I paid $16,000 in cash (plus a few hundred for lab work) to have an AMS 700 CX 18 +4cm with Conceal Reservoir with 85mL device implanted. This was to replace an AMS 700 CX 15 CM with +6cm RTEs (rear tip extenders) that I had for ten successful years. I had surgery at around 8:00 am and was home by early afternoon the same day. The next morning I was on a flight back to Hanoi.
After twenty months, the device failed. The pump would expand the implant to just about half erect, and then the bulb collapsed. When it failed, I contacted Dr. Walsh and asked what he would recommend. Prior to doing the surgery Dr. Walsh understood that I lived in Vietnam. His response? Come into the office and we’ll take a look. Subsequently there was little contact with him as he skirted attempts at email.
I sent a message to Marie Porter, the accounts manager at the University of Washington, to inquire if Dr. Walsh would re-do the surgery. She refused to respond. The prospect of returning to the U.S. was not very attractive as an option since I would have to put my life in Hanoi on hold for a couple of weeks. Additionally, I didn’t want to repeat the flight that I had after the surgery on September 2. Needless to say, it was quite uncomfortable.
I reached out to Dr. Raman Tanwar in Delhi to inquire about doing the surgery. I explained that the device was under warranty and asked if he could look into getting a replacement device and do the surgery. He recently wrote that dealing with having the warranty honored in India was problematic, and that he was not willing to deal with the complexity of it. He came to this conclusion after handing the problem over to his staff. He later learned that getting a replacement in India was not as problematic as he was told. On hearing this, he sent me the following email:
______________________________________________________________________________
Dear Seemant, Kundan and Shankar,
I am quiet disappointed with your lack of commitment guys to help Dr. David despite my earnest efforts. I will take it to higher authorities so that such things don't happen in the future. Please also let Mr. Das know about this as he is also responsible.
Kind Regards,
Dr. Raman Tanwar
MBBS, MS, FMAS, MCh Urology
______________________________________________________________________________
In the meantime I contacted Boston Scientific, the producer of the AMS device. I found Jamie Matson, RN, Patient Service Specialist, Boston Scientific Urology and Pelvic Health. Should you ever need assistance with matters dealing with the AMS devices, this is the person you need to START with.
Here is her contact information:
jamie.matson@bsci.com
952-930-6261(office) 303-591-8599(cell)
10700 Bren Rd W Minnetonka, MN
www.bostonscientific.com
Given a window of 5 days, she was able to communicate with Boston Scientific representatives in Delhi, and by the time I had my surgery on the 14th of July, the replacement device was at the hospital.
Because Dr. Raman was not able to resolve the replacement, I reached out to Dr. Gautam Banga at SCI International Hospital. He had a member of his staff, Shivani Tyagi, see what she could do and he hooked her up with Jamie, and between the two of them, they got the replacement device issue taken care of. Normally the surgery would have cost $13,600 but I didn’t have to pay for the device, so it was much less.
Dr. Gautam is great. He’s a well-respected Urologist, and does a lot in the way of teaching others learn some of the finer techniques of penile implant surgery. Shivani is one of his managers. She arranged a hotel for me, one across the street from the hospital (which I will discuss in a minute), arranged an airport pick-up (which was free), was a mediator as her English is great, showed up in my room every time I had a question or need, arranged a flight back to the airport, and made sure I had all medications in a bag before I left. She is the FIRST person you need to ask to speak with if you choose to visit SCI.
The hotel (JHT Hotels) was ok – not great. The room was nice, air conditioned, TV, comfortable clean bed, Internet access, semi-ok bathroom – shower, commode, sink all in good working order. They offer breakfast at a reasonable rate. Food isn’t wonderful, but it’s ok. The ONLY problem I had was there was NO HOT WATER. I hate taking cold showers. I spoke with the manager and he apologized and said he would fix the problem. The second morning of my stay I got into the shower expecting hot water and, again, it was cold. Bottom line, if you don’t mind cold showers this is a comfortable place to stay. Otherwise, find someplace else.
Note: Just a short distance behind SCI is a shopping complex. There is a Starbucks and Subway sandwich place there – all that I needed.
I am writing another report entitled Everything You Ever Wanted to Know About the AMS Penile Device and I will post it later. I’ll include pics of the packaging, cost of the device, etc.
Dr. David A. Dutcher
Surgery In Delhi, India
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- Posts: 215
- Joined: Mon Apr 23, 2018 1:00 pm
Re: Surgery In Delhi, India
Thanks for this. I live in Delhi and might have to undergo this.
28 year old with severe lifelong ED.
Implanted in New Delhi on 26/12/19 with AMS CX (15x12) + 4cm RTE
Post op length 4.5 inches from ~ (5.5 to 6) inches. Disappointed!
Wish to have a revision to LGX some day.
Implanted in New Delhi on 26/12/19 with AMS CX (15x12) + 4cm RTE
Post op length 4.5 inches from ~ (5.5 to 6) inches. Disappointed!
Wish to have a revision to LGX some day.
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- Posts: 9
- Joined: Fri Jun 15, 2018 11:57 pm
Re: Surgery In Delhi, India
You're welcome. As a physician, I researched most every Urologist in India. I only found two that I would have perform the implant procedure. Those were Dr. Banga and Dr. Tanwar. Either will help you. However, I would recommend Dr. Banga first.
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- Posts: 215
- Joined: Mon Apr 23, 2018 1:00 pm
Re: Surgery In Delhi, India
Hey had you researched Dr Vijayant Govinda Gupta?
28 year old with severe lifelong ED.
Implanted in New Delhi on 26/12/19 with AMS CX (15x12) + 4cm RTE
Post op length 4.5 inches from ~ (5.5 to 6) inches. Disappointed!
Wish to have a revision to LGX some day.
Implanted in New Delhi on 26/12/19 with AMS CX (15x12) + 4cm RTE
Post op length 4.5 inches from ~ (5.5 to 6) inches. Disappointed!
Wish to have a revision to LGX some day.
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- Posts: 472
- Joined: Mon Aug 22, 2011 5:20 pm
Re: Surgery In Delhi, India
Hi doc
Wow, Just read your story here about your replacement and am so happy that you finally got it fixed. Surprised that they in India are doing this type of surgery. My wife an i traveled several times in India while teaching for DOD in Asia. We had it good since we had the PX and the commissary to help us living on the economy.
It is good to know that things can get done if you know how to proceed even in a foreighn country. Kudos to you and hope that you are satisfied now. All is working?
Best to you with your "new implant".
Floridain
Even docs can have an implant!!!!
Wow, Just read your story here about your replacement and am so happy that you finally got it fixed. Surprised that they in India are doing this type of surgery. My wife an i traveled several times in India while teaching for DOD in Asia. We had it good since we had the PX and the commissary to help us living on the economy.
It is good to know that things can get done if you know how to proceed even in a foreighn country. Kudos to you and hope that you are satisfied now. All is working?
Best to you with your "new implant".
Floridain
Even docs can have an implant!!!!
Titan implanted by Dr Eid Due to Peyronies, Implant was the only option for me.
Re: Surgery In Delhi, India
Floridian wrote:
Even docs can have an implant!!!!
We should stop believing that ED is a rare condition and only "we" have it, you have to consider that many random men you see every day probably have it... it's just taboo and no one talks about it.
40 years old, married. ED all my life because of spinal cord injury caused by a tumor in early infant age. Using standard EDEX20 since 2007. Increasingly bad results with EDEX in the last few years, but had very good results for at least 10 years.
Re: Surgery In Delhi, India
Hunchback wrote:Floridian wrote:
Even docs can have an implant!!!!
We should stop believing that ED is a rare condition and only "we" have it, you have to consider that many random men you see every day probably have it... it's just taboo and no one talks about it.
I saw a statistic somewhere that said 50% WOW.
Larry
- happycamper59
- Posts: 193
- Joined: Tue Aug 01, 2017 11:02 pm
Re: Surgery In Delhi, India
I would guess that it is actually higher than that. The older you get, the more likely you have it at some degree. It's one of those things we tend to keep secret, even from their doctors and surveys.
It's like those surveys you took while in high school. Q: Are you sexually active? A: Lots of it, answers the virgin.
Q: "How many men in this auditorium masturbate?" A couple of guys raise their hand, albeit awkwardly. Speaker says: "All right, a couple of you guys are honest and the rest of you are liars!"
It's like those surveys you took while in high school. Q: Are you sexually active? A: Lots of it, answers the virgin.
Q: "How many men in this auditorium masturbate?" A couple of guys raise their hand, albeit awkwardly. Speaker says: "All right, a couple of you guys are honest and the rest of you are liars!"
ED worsened over 25 years, likely VL. Went through pills and injections, and results faded over time. Implant AMS 700CX, 21 cm, no RTE, on 6/3/24.
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