Insurance approval, but didn't pay after surgery

[Alax2869]

Need some help from anyone that has experienced this.
I had a implant done over 2 years ago.
Doctors office submitted procedure to insurance for approval.
They got back approval letter so I was good to go.
Now, 2 years later I have a collection company calls me and said they have an account turned over to them for non payment of $47,000.
Insurance did not pay but 500.00 towards the procedure.
Waiting on call back now from Dr office to let them know what's going on.
I would have never had the surgery if I knew insurance wasn't going to pay, but how can they send approval letter, then not pay.?

[edjohn]

Lawyer time

[rdnkbiker]

had the same thing happen to me but my bill was twice that much i tried everything but failed in my attempts just paid a little every month one day the bill disappeared not sure why not going to ask lol paid on it 6+ years actually got a revision was still paying then poof gone ...... they take whatever you can pay

[Old Guy]

Agree with edjohn, time for a lawyer. Wonder why they waited 2 years to try to collect? Hopefully you or the doctor's office has a copy of the approval letter. If so, it should be an easy case to win.

[Alex258]

Need some help from anyone that has experienced this.
I had a implant done over 2 years ago.
Doctors office submitted procedure to insurance for approval.
They got back approval letter so I was good to go.
Now, 2 years later I have a collection company calls me and said they have an account turned over to them for non payment of $47,000.
Insurance did not pay but 500.00 towards the procedure.
Waiting on call back now from Dr office to let them know what's going on.
I would have never had the surgery if I knew insurance wasn't going to pay, but how can they send approval letter, then not pay.?

When looking at your posting I thought it was one of my old posts. See my name. Our story is very similar. I'm over 2 years in and to this day my surgeon hasn't been paid. They have been great in helping me have this claim paid. Several lawyers didn't want to touch this and today my case remains in the hands of the Dept of Labor. I had exhausted all appeals etc. I too had approval to go by BCBS.
$45,000 here. I remain hopeful and if this doesn't work out at the end f the day I know that I'll get an offer for a much reduced amount cash. Today I'm on medicare so a replacement will not be an issue. Best to you with yours.