how to delete private messages?
Posted: Sun Apr 16, 2023 4:36 pm
my inbox is full and I can't delete private messages, could some good heart guide me step by step to be able to delete them?
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frank66665 wrote:my inbox is full and I can't delete private messages, could some good heart guide me step by step to be able to delete them?
newbie443 wrote:frank66665 wrote:my inbox is full and I can't delete private messages, could some good heart guide me step by step to be able to delete them?
To the right of the message select the message to be deleted by clicking to check mark the box to select the message. Then scroll down to the bottom and change the selection in the box from Mark/Unmark to delete. Then click on GO and confirm you want to delete the message. If you have a whole page to delete you can click the box at the very top just above the one for the first message.
frank66665 wrote:newbie443 wrote:frank66665 wrote:my inbox is full and I can't delete private messages, could some good heart guide me step by step to be able to delete them?
To the right of the message select the message to be deleted by clicking to check mark the box to select the message. Then scroll down to the bottom and change the selection in the box from Mark/Unmark to delete. Then click on GO and confirm you want to delete the message. If you have a whole page to delete you can click the box at the very top just above the one for the first message.
nothing to do, it doesn't delete them for me
Lost Sheep wrote:frank66665 wrote:newbie443 wrote:
To the right of the message select the message to be deleted by clicking to check mark the box to select the message. Then scroll down to the bottom and change the selection in the box from Mark/Unmark to delete. Then click on GO and confirm you want to delete the message. If you have a whole page to delete you can click the box at the very top just above the one for the first message.
nothing to do, it doesn't delete them for me
You have to look around for the right buttons to push/click. Depending on operating system and device, there will be differences. What device are you using to access/delete your messages?
I have found that you can delete messages (slightly) easier one at a time by doing this: Open the message to read it, and find a box with an "X" in it, probably in the upper right corner of your screen. Click that box and a window will pop up asking to confirm that you want to delete that single message. I think it might be more universal across devices than the batch method described by newbie443 (which appears to be correct for a computer-based web browser).
Good luck.
frank66665 wrote:it always says are you sure you want to delete this message? I press yes but the message remains there, or send me a message let's see if it arrives
Lost Sheep wrote:frank66665 wrote:it always says are you sure you want to delete this message? I press yes but the message remains there, or send me a message let's see if it arrives
Is your message count 100? A new message coming in to your inbox will be put in a 'holding pattern" until you delete some.
Before I send a PM, please note your inbox message count now, then try again to delete a message. Then log out and log back in and see what your message count is.
Let me know and I will send a PM so you can test what happens next.
frank66665 wrote:it always says are you sure you want to delete this message? I press yes but the message remains there, or send me a message let's see if it arrives
Gt1956 wrote:frank66665 wrote:it always says are you sure you want to delete this message? I press yes but the message remains there, or send me a message let's see if it arrives
After you hit yes to delete. You need to refresh the page.