Interactions With the Surgeon
Posted: Wed Nov 02, 2011 2:37 pm
Hi:
I was being scheduled at UCLA for a penile implant on Nov. 12. Then 2 days ago, I was called and told that the schedule was to be moved up to Nov. 5. I was further told that I would be getting an email with instructions (on Monday Oct 31) and that a prescription for antibiotic ointment would be phoned into my local drug store. As of today, I still have not received any email with instructions. Apparently, the receptionist sent it to the wrong email address. After trying to reach the office numerous times (always answered by voice mail), I finally lucked out. Someone answered the phone. It was the same person that had called me on Monday. The prescription was finally filled today. But, I'm supposed to have taken it twice a day for 5 days prior to surgery (surgery is to be in 3 days). So, I was told that they can reschedule me for Friday, Nov 18. I said that that would be ok. Then, I was told that first they needed to see if an operating room was available for that date. After about 5 minutes on hold, I was told that no operating room was available for that date. Then, I was told that they would find a date and call me back. I mentioned to the staff that my surgical preop was performed on Oct 13 and that it was good for 30 days. Would I need to do another preop physical? I was told that that would not be necessary.
In addition, the surgeon called me last night. I don't know if all surgeons are as gruff and focused as this one. I can understand that a professional cannot be bothered with incidental patient concerns. He told me that we already had this conversation before, so what did I want to ask!
The conversation was about the choice of implant. He told me that there was a choice of two: The Titan or the AMS700 MS.
Should I be concerned about the demeanor and manner of the surgeon? Once the surgery is over and the followup visits, I know that I'll probably never see this surgeon again. Am I being to "sensitive" about the situation?
I was being scheduled at UCLA for a penile implant on Nov. 12. Then 2 days ago, I was called and told that the schedule was to be moved up to Nov. 5. I was further told that I would be getting an email with instructions (on Monday Oct 31) and that a prescription for antibiotic ointment would be phoned into my local drug store. As of today, I still have not received any email with instructions. Apparently, the receptionist sent it to the wrong email address. After trying to reach the office numerous times (always answered by voice mail), I finally lucked out. Someone answered the phone. It was the same person that had called me on Monday. The prescription was finally filled today. But, I'm supposed to have taken it twice a day for 5 days prior to surgery (surgery is to be in 3 days). So, I was told that they can reschedule me for Friday, Nov 18. I said that that would be ok. Then, I was told that first they needed to see if an operating room was available for that date. After about 5 minutes on hold, I was told that no operating room was available for that date. Then, I was told that they would find a date and call me back. I mentioned to the staff that my surgical preop was performed on Oct 13 and that it was good for 30 days. Would I need to do another preop physical? I was told that that would not be necessary.
In addition, the surgeon called me last night. I don't know if all surgeons are as gruff and focused as this one. I can understand that a professional cannot be bothered with incidental patient concerns. He told me that we already had this conversation before, so what did I want to ask!
The conversation was about the choice of implant. He told me that there was a choice of two: The Titan or the AMS700 MS.
Should I be concerned about the demeanor and manner of the surgeon? Once the surgery is over and the followup visits, I know that I'll probably never see this surgeon again. Am I being to "sensitive" about the situation?
.