how to delete private messages?

[Lost Sheep]

it always says are you sure you want to delete this message? I press yes but the message remains there, or send me a message let's see if it arrives

Is your message count 100? A new message coming in to your inbox will be put in a 'holding pattern" until you delete some.

Before I send a PM, please note your inbox message count now, then try again to delete a message. Then log out and log back in and see what your message count is.

Let me know and I will send a PM so you can test what happens next.

yes mine counts 100% complete but it doesn't cancel them, does it cancel them for you?

Yes. Always has, never a problem.

I tried it a few minutes ago. My count was 98 messages (also 98%). I opened a message to read. I hit the "X" in the upper right and a window popped up asking to confirm I wanted to delete the message. I clicked on "Yes" and without doing anything else, about 5 seconds later (and the program refreshing its screens automatically) my count showed 97.

[newbie443]

As you cannot pm Frank about this for some help with a system problem, let me know and I can report this thread so Frank will look at it and maybe he can help.

[frank66665]

Is your message count 100? A new message coming in to your inbox will be put in a 'holding pattern" until you delete some.

Before I send a PM, please note your inbox message count now, then try again to delete a message. Then log out and log back in and see what your message count is.

Let me know and I will send a PM so you can test what happens next.

yes mine counts 100% complete but it doesn't cancel them, does it cancel them for you?

Yes. Always has, never a problem.

I tried it a few minutes ago. My count was 98 messages (also 98%). I opened a message to read. I hit the "X" in the upper right and a window popped up asking to confirm I wanted to delete the message. I clicked on "Yes" and without doing anything else, about 5 seconds later (and the program refreshing its screens automatically) my count showed 97.

the x you say is in this screen right? x ! "
I did it but it doesn't delete

[Gt1956]

yes mine counts 100% complete but it doesn't cancel them, does it cancel them for you?

Yes. Always has, never a problem.
I tried it a few minutes ago. My count was 98 messages (also 98%). I opened a message to read. I hit the "X" in the upper right and a window popped up asking to confirm I wanted to delete the message. I clicked on "Yes" and without doing anything else, about 5 seconds later (and the program refreshing its screens automatically) my count showed 97.

the x you say is in this screen right? x ! "
I did it but it doesn't delete

Click on the x. Then it asks if yoy're sure. Click yes again. After you are done the message will still show until you refresh the screen.

[frank66665]

Yes. Always has, never a problem.
I tried it a few minutes ago. My count was 98 messages (also 98%). I opened a message to read. I hit the "X" in the upper right and a window popped up asking to confirm I wanted to delete the message. I clicked on "Yes" and without doing anything else, about 5 seconds later (and the program refreshing its screens automatically) my count showed 97.

the x you say is in this screen right? x ! "
I did it but it doesn't delete

Click on the x. Then it asks if yoy're sure. Click yes again. After you are done the message will still show until you refresh the screen.

just redone but doesn't erase it, unbelievable

[newbie443]

the x you say is in this screen right? x ! "
I did it but it doesn't delete

Click on the x. Then it asks if yoy're sure. Click yes again. After you are done the message will still show until you refresh the screen.

just redone but doesn't erase it, unbelievable

I reported your OP and maybe Frank can help you with this.

[Lost Sheep]

the x you say is in this screen right? x ! "
I did it but it doesn't delete

Click on the x. Then it asks if yoy're sure. Click yes again. After you are done the message will still show until you refresh the screen.

just redone but doesn't erase it, unbelievable

I am using Windows 10 on a desktop computer. I do not need to refresh the screen manually after I click "Yes" on the confirmation - the inbox messages roster and count update by themselves on my system.

Yes, newbie443's suggestion to ask Paul (system owner/administrator/moderator) to have a look might be in order now.


Question,, possibly a dumb one. When you click on the "X" and on the "Yes", you are using the left button, correct?

[frank66665]

Click on the x. Then it asks if yoy're sure. Click yes again. After you are done the message will still show until you refresh the screen.

just redone but doesn't erase it, unbelievable

I reported your OP and maybe Frank can help you with this.

thanks newbie443

[frank66665]

Click on the x. Then it asks if yoy're sure. Click yes again. After you are done the message will still show until you refresh the screen.

just redone but doesn't erase it, unbelievable

I am using Windows 10 on a desktop computer. I do not need to refresh the screen manually after I click "Yes" on the confirmation - the inbox messages roster and count update by themselves on my system.

Yes, newbie443's suggestion to ask Paul (system owner/administrator/moderator) to have a look might be in order now.


Question,, possibly a dumb one. When you click on the "X" and on the "Yes", you are using the left button, correct?

Certain

[Lost Sheep]

Question,, possibly a dumb one. When you click on the "X" and on the "Yes", you are using the left button, correct?

Certain[/quote]
Well, then, I am out of ideas. I hope Paul can help you.