Clavell's Office Fuck Up on Insurance Pre Auth, Any Ideas?

The final frontier. Deciding when, if and how.
Witheringhog
Posts: 565
Joined: Fri Mar 24, 2023 3:43 pm

Re: Clavell's Office Fuck Up on Insurance Pre Auth, Any Ideas?

Postby Witheringhog » Thu Jul 25, 2024 2:19 pm

Clavells office told me they would get pre approval before surgery. They did and all went fine, I had to pay my deductible and that was it. I either got lucky or??
49 - Coloplast Titan 22 implanted 5-2 Dr. Clavell in Houston

Journeyman
Posts: 603
Joined: Fri May 12, 2023 3:46 pm

Re: Clavell's Office Fuck Up on Insurance Pre Auth, Any Ideas?

Postby Journeyman » Thu Jul 25, 2024 4:49 pm

Witheringhog wrote:Clavells office told me they would get pre approval before surgery. They did and all went fine, I had to pay my deductible and that was it. I either got lucky or??

Same here . Maddie was exceptional. When my insurance denied me the surgery with Dr.Clavell ( after they had already approved it in my hometown with a different doc. ) , he scheduled a peer to peer review with a doctor ( I'm assuming ) representing the insurance company to go over my case . After that meeting , my surgery was good to go . I too recieved a WTF bill from the hospital that had me spooked . I contacted Dr.Clavell and he called me back . He reassured me that wasn't the final bill and that things would be ok after everything gets settled ( he was right ) . I just had my co-pay and some other miscellaneous fees from the hospital. My total out of pocket was roughly 5k .
54 - Coloplast Titan 22cm , Implanted by Dr. Clavell in April 2023

Midwest Guy 333
Posts: 33
Joined: Tue Oct 17, 2023 5:12 pm

Re: Clavell's Office Fuck Up on Insurance Pre Auth, Any Ideas?

Postby Midwest Guy 333 » Fri Jul 26, 2024 12:44 pm

For anyone else who may read my initial posting, I'm going to start a NEW post so that everyone else will see it. Dr. Clavell called me personally late yesterday afternoon. He had seen my post. He explained in detail what had happened and that he would take care of everything. What a stand-up guy! Please read my new post. Title will be:

RESOLUTION to My Post Entitled "Clavell's Office Fuck Up on Insurance Pre Auth, Any Ideas?"
Implanted 1/17/24 Dr. Clavell, Houston Medical Center Titan XL 24 cm, classic pump, 20 years ED, pills did nothing, injections for 10 years, 64, very fit, 8.2 x 6.2 pre-surgery ;)


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